Case Studies

Delivery of Strategic Paperless Communications

Our tier 1 bank client, faced with a cost challenge required a strategic Enterprise Content Management (ECM) capability to significantly reduce paper costs and improve the Customer proposition to receive, print and store digital correspondence (statements and customer letters) in line with legal and regulatory requirements.

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Risk and Control Framework Maturity

CWC supported a leading UK building society’s Chief Operating Office with a programme of improvement for their Risk and Control framework. The programme was in part a response to commitments made to the regulator as well as supporting a 2nd line initiative to implement a new Enterprise Risk Management Framework.

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Delivering a core banking platform to a major bank

Our tier 1 bank client undertook a core platform and general ledger replacement programme covering retail, corporate and investment banking product offerings.

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Regulatory transformation programme

Best in class: regulatory-driven global transformation programme

Our client, a top tier bank, was undergoing a regulatory-driven global transformation programme.

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Data privacy & banking secrecy

Managing risk: data privacy and banking secrecy

CWC supported a client undergoing a data privacy and banking secrecy programme across 54 EMEA countries.

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Portfolio Management

Establishing a portfolio management capability for a top tier bank

A top tier bank engaged CWC to create a new global portfolio management structure.

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Bringing clear direction to this multi-channel CRM programme

Our client, a major international bank, was part way through a substantial multi-channel CRM implementation programme.

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