Case Studies

Our tier 1 bank client, faced with a cost challenge required a strategic Enterprise Content Management (ECM) capability to significantly reduce paper costs and improve the Customer proposition to receive, print and store digital correspondence (statements and customer letters) in line with legal and regulatory requirements.

CWC supported a leading UK building society’s Chief Operating Office with a programme of improvement for their Risk and Control framework. The programme was in part a response to commitments made to the regulator as well as supporting a 2nd line initiative to implement a new Enterprise Risk Management Framework.

Our tier 1 bank client undertook a core platform and general ledger replacement programme covering retail, corporate and investment banking product offerings.

Our client, a top tier bank, was undergoing a regulatory-driven global transformation programme.

CWC supported a client undergoing a data privacy and banking secrecy programme across 54 EMEA countries.

A top tier bank engaged CWC to create a new global portfolio management structure.

Our client, a major international bank, was part way through a substantial multi-channel CRM implementation programme.