Services

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CWC offer a full consulting service. We can advise on the establishment and management of a transformation programme, and provide practical experienced support on delivery.

Our Specialist Areas

Regulatory & Remediation

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IT

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Digital

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Operational Excellence

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Delivery Services

Our subject matter experts (SMEs) have extensive experience in helping clients to fully understand and respond effectively to international compliance obligations in the fast-moving regulatory landscape.

We specialise in understanding precise client needs and the markets within which they operate. This allows us to design and operationalise bespoke Target Operating Models and frameworks.

Portfolio and Programme management

Portfolio delivery is complex by nature, made up of many smaller project elements, and the continual re-prioritisation exercises can be draining on time and resources, shifting focus away from actual delivery.

CWC consultants are experienced in creating workable and realistic programme plans to ultimately deliver all the requirements on time and to budget.

Our consultants will pro-actively engage with the client’s project teams, or establish a new project office, creating and sharing the project vision and mobilising the team to focus on delivery. If required, our consultants will undertake the Governance role tracking progress against agreed milestones, creating MI and project status updates, and raising risks and issues on a regular basis.

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CWC supports client’s in mobilising and hands on deliver of complex programmes. As well as advising on programme design, CWC can provide consultants to assume overall leadership of a programme and/or provide an effective project management offices (PMO) function.

Our consultants understand that an efficient and effective PMO is critical across complex programmes with many moving parts and have the experience and confidence to run a successful PMO. Each PMO is tailored to the specific client but a common theme of our approach is early engagement with key stakeholders to clarify requirements and plan for success from day one.

Workstream delivery

CWC can assume leadership of critical or underperforming components of a programme, taking direct responsibility for delivery of specific workstreams. We can either work with client teams, or we can provide consultants to with specific delivery expertise.

Equally, CWC can be flexible with the methodologies to be used. We can advise on the most appropriate methodologies, although our consultants are experienced across a broad range of processes and tools (traditional methodologies such as Prince 2 and new Agile and Lean approaches). Our aim is to support the client to operate in the most efficient and cost-effective manner.

Assurance

If your programme is underperforming or is not on track to progress as planned, CWC consultants can evaluate performance using programme specific criteria. We will undertake an assurance review, which will help highlight areas for improvement as well as identify the parts of the programme that fall short of their potential performance.

The practical experience at our disposal means we can rapidly understand the reasons why programmes fail and how to work to prevent this failure. Moreover, CWC consultants can not only identify the flaws in a programme, but also drive forward the required corrective actions. These could include redesigning the programme, prioritising components, re-planning timelines and budgets, or designing and implementing more effective governance processes.

Operational Excellence

Content TBA

Case Studies

Bringing clear direction to this multi-channel CRM programme

Our client, a major international bank, was part way through a substantial multi-channel CRM implementation programme.

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Delivering a core banking platform to a major bank

Our tier 1 bank client undertook a core platform and general ledger replacement programme covering retail, corporate and investment banking product offerings.

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Managing risk: data privacy and banking secrecy

CWC supported a client undergoing a data privacy and banking secrecy programme across 54 EMEA countries.

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